FAQ

Frequently Asked Questions

When will the Diver Boxes Be Avaliable To Order?


Our first Dive Box will be available to order Janunary 2021. Please subscribe to be the first to know when orders are live.




What Type of Diver Boxes Will Be Offered?


Currently, we are planning to offer several themed boxes with plans to offer more in the future.




When will my Divers Box Ship?


Divers Box orders will ship by the 20th of each month. Last day to order is the 10th of each month. All orders will ship via USPS Priority Mail. If you do not receive a tracking number by the 22nd of the month, please reach out to orders@diversbox.com immediately.




Do You Offer Refunds or Returns?


Please refer to our Shipping & Returns page for full details.




Do You Offer Free Shipping?


No. Our goal is provide a quality Divers Box with high quality gear. As a small business we would not be able to offer Divers Box at a reasonable price if we included free shipping.




How Do I Cancel My Order?


To cancel your order please contact orders@diversbox.com with your order number prior to 15th of each month. Orders can not be cancelled after the 15th of each month due to shipping times.





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