FAQ

Frequently Asked Questions

When will the Diver Boxes Be Avaliable To Order?


Our first Dive Box will be available to order February 2021. Please subscribe to be the first to know when orders are live.




What Type of Diver Boxes Will Be Offered?


Currently, we are planning to offer several themed boxes with plans to offer more in the future.




When will my Divers Box Ship?


Divers Box ordered by the 25th of each month will ship on or before the 5th of the following month. Last day to order is the 25th of each month. All orders will ship via USPS or UPS. If you do not receive a tracking number by the 10th of the month, please reach out to orders@diversbox.com immediately.




Do You Offer Exchanges, Refunds or Returns?


Please refer to our Shipping & Returns page for full details.




Do You Offer Free Shipping?


Not at this time. Our goal is provide a quality Divers Box with high quality gear. As a small business we would not be able to offer Divers Box at a reasonable price if we included free shipping.




How Do I Cancel My Order?


To cancel your order please contact orders@diversbox.com with your order number prior to 12th of each month. Orders can not be cancelled after the 12th of each month due to ordering & shipping times.





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